adamdale148: I'm getting an understanding why people are becoming angrier, from what I see we're being forced to conform to the software we're using and the writer of it are becoming more inventive like being able to make the screen jump or other fancy things, but we as the users are suffering for their innovation without them checking the effect on the whole system during and after it's installed! It all works well on their test machine so it works on the active system, and anyone complaining has to go through everything to try and prove the main system is at fault, they say it's the users problem, like operating system or browser etc. etc. and to install software that they prefer you use not caring that we have working working system with expensive software that is no compatible with their idea of what we should have and use! We as end users are at their whim, being frustrated in a minor way and conform but ultimately we loose it with the frustration and take it out on whoever is available at the time! Why is it that problem seem to occur at times when they do the most harm like a pile of big bills coming in on off pay week due almost on the day their received, so calls to the company to postpone the payment and not get a late payment levy, to find on pay day the money to pay all is in the bank but the internet banking software been up dated and isn't working to pay and transfer, of course it's now Friday night and banks are closed for reporting the problem and I bet it also affected reporting it on the internet so here you are trying to wangle a way to pay! Another problem are password changes (forced upon a user and it's becoming more frequent and complicated and frustrating because these are now linking up and seem to co-inside with each other at the most devastating side, the comments while waiting on hold trying to get through to an operator like “we know your time is valuable and you will be answered as soon as possible” does become irritating after waiting half an hour possibly in the hope you'll hang up or your battery goes flat. We finish up very angry and fly off the handle at the smallest of incidents and it's only going to get worse in the future because we're becoming more and more dependant on the software developed that we have to use in order to live our lives.
that we have working working system with expensive software that is no compatible with their idea of what we should have and use! We as end users are at their whim, being frustrated in a minor way and conform but ultimately we loose it with the frustration and take it out on whoever is available at the time! Why is it that problem seem to occur at times when they do the most harm like a pile of big bills coming in on off pay week due almost on the day their received, so calls to the company to postpone the payment and not get a late payment levy, to find on pay day the money to pay all is in the bank but the internet banking software been up dated and isn't working to pay and transfer, of course it's now Friday night and banks are closed for reporting the problem and I bet it also affected reporting it on the internet so here you are trying to wangle a way to pay!
Another problem are password changes (forced upon a user and it's becoming more frequent and complicated and frustrating because these are now linking up and seem to co-inside with each other at the most devastating side, the comments while waiting on hold trying to get through to an operator like “we know your time is valuable and you will be answered as soon as possible” does become irritating after waiting half an hour possibly in the hope you'll hang up or your battery goes flat. We finish up very angry and fly off the handle at the smallest of incidents and it's only going to get worse in the future because we're becoming more and more dependant on the software developed that we have to use in order to live our lives.