Wireclub FAQ (by Sebby)

Thanks Sebbyyy for compiling this incredible FAQ

Q) How much does it cost to be a member of Wireclub?
A) Wireclub is 100% free, you'll never be asked to pay for anything unless you wish to buy Wirebucks.

Q) What are "Wirebucks"?
A) Wirebucks are points that allow you to use super powers in the chat rooms.

Q) Do I have to sign up to join Wireclub?
A) Yes, however it only takes a minute and doesn't require email activation.

Q) I tried to sign up but it says I can't because I already have an account here.
A) Someone may already have an account on your network, Contact Tech Support if needed.

Q) I want to change my user name, how can I?
A) You may change your name only once after you have been a member for a minimum of 7 days.

Q) I can't creep vote or kick vote anyone.
A) You can only cast reputation votes after you have been a member for a minimum of 14 days.

Q) What's "reputation level" and how does that work in Wireclub?
A) Reputation level is a points system based on how much time you spend on Wireclub.

Q) I can only see the "International Room" in the chat room listing, are there more rooms?
A) Yes there are but due to Internet Service Provider connection limitations to some regions of Asia & India, access to other rooms is not possible.

Q) I can only see the Exile room & Upper Echelon room, how can I fix that?
A) No worries, it just means you were temporarily suspended from the chatrooms for 24 hours for breaking a rule. It's not permanent.

Q) I didn't know I wasn't allowed to do something before I did it and got suspended like posting emails, or URL's other than Wireclub / Wikipedia / Youtube.
A) The rules are posted here: http://www.wireclub.com/Other/Terms.aspx - and here - http://www.wireclub.com/Forums/ViewTopic.aspx?ForumId=1&ParentId=876917

Q) When I am in chat, it freezes. - or - I can see myself type, but nobody else.
A) The connection sometimes will take a few seconds to establish itself. Also, try to refresh the screen or clear your private data & cache.

Q) I can see everyone else type, but I can't see my own typing.
A) It's usually due to one of the following: you were muted / super muted by a moderator or you may have accidentally blocked yourself.

Q) I keep getting unwanted private messages in the chats, any way to stop that?
A) Yes, click on "options" just below the text bar in the chatrooms and set your PM options.

Q) I keep getting unwanted mail, how can I block those?
A) Go to "Account Settings" and "Messaging options", you can set your preferences from there.

Q) I keep getting unwanted friend requests from the same user.
A) Go to the user's profile and click "Block User". Don't worry, we won't tell.

Q) I cannot comment on my friend's blogs or their profiles.
A) Google Chrome and Internet Explorer usually have this issue. Switching browsers to Mozilla Firefox, Opera, or Safari will fix it in most cases.

Q) I want to upload a picture but I can't find it.
A) Click on "My Profile" on the navigation bar and select "My Pictures". There is also a link on the right side of the homepage labeled "Add Pictures".

Q) I want to change my default picture, how can I do that?
A) Go to your photo gallery and upload an image under "Display Picture".

Q) Can I change my picture without deleting the old one?
A) Sorry, unfortunately the old one has to be deleted and the new image uploaded in its place.

Q) I cannot create news posts in clubs.
A) The club news feature is temporarily disabled, sorry for the inconvenience.

Q) I edited my club description but it won't show the new changes.
A) Club descriptions can't be edited until 1 to 2 days after being created.

Q) How can I remove other people's forum posts in clubs I create?
A) Unfortunately there is no way to delete posts other users have created.

Q) I want to make my club private, is that possible?
A) Yes. When creating the club, set the membership to "closed". Members will need to be approved.

Q) How can I contact Wireclub?
A) You can contact us here: http://www.wireclub.com/Other/contactus.aspx

Q) How can I reach a moderator when needed?
A) You can find available moderators here: http://www.wireclub.com/Clubs/Wireclub+Moderators

Q) How can I reach Tech Support?
A) You can post your questions here: http://www.wireclub.com/Forums/ViewForum.aspx?ForumId=3

Q) How long does it normally take to be addressed?
A) Most issues are addressed and resolved within 24-48 hours.