How to speak so that people want to listen Neanderthal Gangsta: Seven Deadly Sins of communication 1. Gossip 2. Judging 3. Negativity 4. Complaining 5. Excuses 6. Lying / Exaggeration 7. Dogmatism Instead, follow the HAIL formula: Do this instead: - Honesty - be clear and straight - Authenticity - be yourself - Integrity - be you word - Love - wish them well This guys did a good job explaining: | Health Chat Room Similar Conversations |